Clients are allowed back into the hospital. Curbside service will still be offered to those that request it. However, we do request that you adhere to the following guidelines:
* When calling to schedule your appointment please be cognizant of which appointment type you would prefer to schedule, inside or curbside; it makes a significant difference in how much time is allotted for your pet’s appointment with the veterinarian.
*Only one individual may enter the building for their pet’s appointment. Euthanasia appointments are the only exception to this policy.
*For all appointments we will need you to check-in via phone for your appointment and a staff member will be out to your vehicle to retrieve your pet or escort you into a clean available exam room.
*If picking up medications or food, you may either come inside to check-out or remain curbside and check-out over the phone.
*Face coverings are required as outlined in the state and city mandates.
*In an effort to maintain an adequate distance, we request that you remain seated while the tech and/or doctor are in the exam room with you and your pet.
*If you or a household member are experiencing symptoms of COVID-19 or you or the household member are awaiting results of a COVID-19 test, we request that you reschedule the appointment.